About SAP CRM Service Manager
With the SAP CRM Service Manager mobile app for Android, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to...
With the SAP CRM Service Manager mobile app for Android, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to the SAP Customer Relationship Management (SAP CRM) application and enables status updates, last-minute changes, and accurate data capturing to help achieve higher first-time fix rates.
Key features of SAP CRM Service Manager for Android
• Manage service orders, and create confirmations in real time
• Record statuses, materials, problems, actions, expenses, and customer signatures
• View equipment, or install base listings and serial numbers
• View entitlements and contract or service history
• Create or edit non-order install bases for service confirmation, and generate account fact sheets
Note: To use SAP CRM Service Manager with your business data, you must be a user of the SAP CRM application, with mobile services enabled by your IT department. You can try the app out first using sample data.
Previous Versions
Here you can find the changelog of SAP CRM Service Manager since it was posted on our website on 2016-12-28 12:17:11.
The latest version is 4.5.3.0.14-9b and it was updated on 2024-04-22 13:18:07. See below the changes in each version.
SAP CRM Service Manager version 4.5.3.0.14-9b85927
Updated At: 2023-01-23
Changes: BUG FIXES
• Fix app crashing issue
SAP CRM Service Manager version 4.5.1.0.1-f8792e9
Updated At: 2021-10-13
Changes: BUG FIXES
. Upgraded the Agentry version to 72.6.3
SAP CRM Service Manager version 4.5.0.5-fc82223
Updated At: 2019-05-14
Changes: 1. Service Requests workflow from mobile app.
2. Confirmations improvements: actual time stamps for start and complete statuses from mobile
3. Product and parts price on mobile.
4. Update master data: customer and ibase address
5. End-user consent management for GDPR: Service Technician can update Contact Address, Sold-to-party address, Employee Responsible address, etc based on the flags set by the administrator in the Configuration panel for GDPR compliance.
6. Customer Search - Online.
SAP CRM Service Manager version 4.4.3.15-c81c444
Updated At: 2016-12-21
Changes: • Edit personal details for contact person role,• Determine item category by sales data as well as basic data,• Access to counters/readings directly on the Service Order screen using reference objects,• Notes customization support; support for editable, append type, create only, and read only notes
Disclaimer
Official Google Play Link
We do not host SAP CRM Service Manager on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for SAP CRM Service Manager is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
